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(478) 569-5111
Real recovery stories
We process claims promptly, ensuring you get the compensation you deserve.
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About us
Can I trust Claim Logistics?
At Claim Logistics, we understand that trust is key when selecting a partner to handle your property damage claims. Here’s why you can have confidence in our services:
Established Expertise
Since our inception in 2007, we have specialized in managing complex property damage claims, including diminished value and total loss claims.
Our extensive experience on over 20,000 claims ensures we can handle your case professionally, with deep knowledge of how every insurance company operates.
Certified and Trusted by the Industry
Claim Logistics maintains an A+ rating with the Better Business Bureau (BBB) and holds prestigious memberships and certifications from leading industry organizations, including:
- Specialty Equipment Market Association (SEMA)
- Independent Consumer Advocacy Network (I-CAN)
- Association of Online Car Appraisers
- ASE Certified Technicians
- TrueFrame Certified Professionals
- Industry specialists with over 30 years of combined experience
- ABA Member professionals
- National Bar Association professionals
Commitment to Integrity
We adhere to a strict code of ethics, operate transparently, and maintain a physical location with a dedicated support team. We are not a “fly-by-night” company—we’re here for you every step of the way.
No Upfront Costs
Unlike lawyers who won’t take your case and appraisers who charge flat fees, we handle everything with no upfront costs—you pay only when you win. This demonstrates our confidence in achieving favorable outcomes for our clients.
How can I contact Claim Logistics for assistance?
Contacting us is quick and easy. Just click the button below to be redirected to a page where you can fill out a form with your claim details. To speed up the process, we recommend having all necessary documents ready to attach, such as repair bills or photos of the vehicle.
If you prefer to speak directly with one of our specialists, click the link below to schedule a time that works best for you.
Why should I choose Claim Logistics?
We are dedicated to providing comprehensive and efficient property damage claim solutions. Here’s why choosing us is a smart decision:
Expertise and Experience
Since 2007, we have specialized in handling complex property damage claims, including diminished value and total loss claims.
Our team of licensed professionals brings over 30 years of combined experience and over 20,000 handled cases to ensure you receive the compensation you deserve.
No Upfront Costs
Unlike lawyers who won’t take your case and appraisers who charge flat fees, we handle everything with no upfront costs—you pay only when you win. This demonstrates our confidence in achieving favorable outcomes for our clients.
Certified and Trusted by the Industry
Claim Logistics maintains an A+ rating with the Better Business Bureau (BBB) and holds prestigious memberships and certifications from leading industry organizations, including:
- Specialty Equipment Market Association (SEMA)
- Independent Consumer Advocacy Network (I-CAN)
- Association of Online Car Appraisers
- ASE Certified Technicians
- TrueFrame Certified Professionals
- Industry specialists with over 30 years of combined experience
- ABA Member professionals
- National Bar Association professionals
Commitment to Integrity
We adhere to a strict code of ethics, operate transparently, and maintain a physical location with a dedicated support team. We are not a “fly-by-night” company—we’re here for you every step of the way.
What types of claims does Claim Logistics specialize in?
We exist to make your life easier when it comes to dealing with your insurance claim. We offer two similar solutions:
Claim Management
We are your go-to right after you have an accident. Often, you may lack the time or knowledge to handle all aspects of securing what you deserve from the insurance company, from vehicle repair coordination to insurance negotiation.
Whether your vehicle has diminished value or has been declared a total loss, we will:
- Coordinate Vehicle Repairs: Ensure your vehicle is repaired to the highest standards.
- Arrange Rental Vehicles: Guarantee you have a rental vehicle while your car is in the body shop.
- Negotiate with Insurance Companies: Advocate on your behalf to maximize your final payout, as insurance companies 90% of the time underestimate what you truly deserve.
- Handle Necessary Paperwork: Manage all required documentation, such as the appraisal report, ensuring nothing is missed.
Claim Settlement
If you’re seeking a straightforward approach to maximize your insurance payout with peace of mind, our Claim Settlement service is tailored for you. Here’s how it works:
- Free Claim Review: We begin by reviewing your claim at no cost to determine how we can assist and provide an estimate of the additional compensation you may be entitled to.
- Comprehensive Paperwork Handling: Our team manages all necessary documentation, including issuing an accurate appraisal report that reflects your vehicle’s true value.
- Expert Negotiation: Leveraging our extensive experience, we negotiate directly with the insurance company on your behalf, countering tactics that often lead to undervalued settlements.
- Maximum Compensation: Our goal is to secure the highest possible payout for you, ensuring you receive what you rightfully deserve.
- Hassle-Free Process: Once negotiations are complete, you’ll receive your check without the stress of dealing with the insurance company.
With over 30 years of experience in the property damage industry, we are dedicated to ensuring our clients receive the best possible settlement. We handle everything with no upfront costs; you pay only when you win.
Click the button below to request your free claim review.
Claim management
Why should I hire the Claim Management service?
Hiring our Claim Management service takes the stress and complexity out of dealing with insurance claims right after an accident. Here’s why it’s the right choice for you:
- Save Time and Effort: Most people don’t have the time or knowledge to handle all the details involved in managing a claim. From coordinating vehicle repairs to negotiating with insurance companies, we handle everything for you. After you’ve been in an accident, just give us a call.
- Maximize Your Compensation: Insurance companies often undervalue claims by as much as 90%. Our experts know their tactics and ensure you get every dollar you’re entitled to.
- Comprehensive Support: We take care of it all—vehicle repair coordination, rental car arrangements, insurance negotiations, and all necessary paperwork, including appraisal reports.
- Seamless Process: From start to finish, we handle every detail so you can focus on recovering while we ensure your claim is managed professionally and efficiently.
Our Claim Management service ensures you won’t miss out on what you deserve.
What is the process for managing a property damage claim?
Our property damage claim management process is straightforward and designed to make your life easier. Here’s how it works:
Initial Consultation:
Contact us to provide details about your accident. We’ll review your case and determine how we can assist you.
Free Claim Assessment:
We evaluate the extent of the damage, review all necessary documentation (such as repair bills and photos), and create a plan to maximize your claim.
Vehicle Repair Coordination:
We work with trusted repair facilities to ensure your vehicle is restored to the highest standards.
Rental Car Assistance:
If your vehicle is in the shop, we arrange a rental car so you can continue with your daily activities without disruption.
Insurance Negotiation:
Our team negotiates directly with your insurance company to secure the best possible settlement, ensuring you get the full value of what you’re entitled to.
Paperwork Management:
We handle all the paperwork, including issuing appraisal reports and managing necessary forms, so nothing is overlooked.
Claim Resolution:
Once negotiations are complete, we finalize the claim and ensure you receive your payment promptly.
With our expertise and dedicated support, you can trust that your property damage claim is managed professionally from start to finish.
How Claim Logistics ensure the best settlement for my claim?
At Claim Logistics, our approach is designed to maximize your payout and ensure you receive the full compensation you deserve. Here’s how we do it:
Thorough Claim Review:
We start by carefully reviewing your claim details, including repair estimates, photos, and other documentation, to identify the true value of your case, based on our own patent pending methodology.
Accurate Appraisal Reports:
Our experts create detailed appraisal reports that reflect the actual worth of your vehicle, whether it’s a diminished value claim or a total loss. These reports serve as solid proof during negotiations.
Expert Negotiation:
We use our extensive knowledge of insurance company tactics to counter lowball offers and negotiate assertively on your behalf. Our team knows how to navigate the complexities of the claims process to secure the maximum settlement.
Experience You Can Trust:
With over 30 years of combined industry experience and 20,000 claims handled, we know what it takes to get results. Our deep understanding of insurance policies and processes gives us an edge in every negotiation.
By leveraging our expertise and client-focused approach, Claim Logistics ensures you get the settlement you deserve without the stress of handling it alone.
Are there any upfront fees for your claim management services?
No, unlike lawyers who won’t take your case because the settlement is too low for them, and appraisers who charge flat fees, we handle everything with no upfront costs—you pay only when you win. This demonstrates our confidence in achieving favorable outcomes for our clients.
Claim settlement
Why should I hire the Claim Settlement service?
Our Claim Settlement service is ideal if you want a hassle-free way to maximize your insurance payout. Here’s why it’s the right choice:
- Peace of Mind: We handle every aspect of your claim, from the initial review to negotiating with the insurance company. You can relax knowing that experts are working on your behalf. You just need to send us the information for the claim, and the next step will be getting your check.
- Free Claim Review: Before committing to anything, we review your claim at no cost to confirm that we can help and provide an estimate of the additional compensation you may be entitled to.
- Maximize Your Compensation: Insurance companies often undervalue claims by as much as 90%. Our experts know their tactics and ensure you get every dollar you’re entitled to.
- No Upfront Costs: You pay nothing upfront. Our success is tied to yours—you only pay if we win.
The Claim Settlement service is your best option for getting the compensation you deserve without the stress of managing the process yourself. Let us take care of it so you can focus on moving forward.
What factors influence the settlement amount in my claim?
The settlement amount for your claim depends on several key factors. Here’s what typically impacts the final payout:
Extent of Damage:
The severity of the damage to your vehicle plays a significant role. Minor repairs may result in a smaller settlement, while extensive damage or total loss leads to higher compensation.
Vehicle Value:
The pre-accident market value of your vehicle is crucial. Factors such as make, model, age, mileage, and condition all affect its valuation.
Repair Costs:
Accurate estimates for repairs, including labor and parts, are factored into the claim. Insurers often underestimate these costs, which is why a professional appraisal report is essential.
Insurance Policy Terms:
Your policy’s coverage limits, deductibles, and exclusions can affect the settlement amount. Understanding the fine print is critical, and we’re here to navigate it for you.
Supporting Evidence:
Documents such as repair bills, photos of the damage, and detailed appraisal reports strengthen your case and help secure a higher payout.
Negotiation Skills:
Insurance companies aim to minimize payouts. Having experts negotiate on your behalf ensures that lowball offers are countered effectively.
By addressing these factors with expertise and attention to detail, Claim Logistics ensures you receive the settlement you truly deserve.
What documentation is required for a smooth process?
To ensure a seamless claims process, it’s important to have key documents ready. These include repair estimates and photos of the damage. Additional items like the police report, receipts for related expenses, your insurance policy information and a summary of the accident can also help streamline the process. If you’re unsure about anything, we’re here to guide you.
How long does it take to settle my claim?
The time it takes to settle a claim depends on several factors, including the complexity of the case, the extent of the damage, and the responsiveness of the insurance company. On average, straightforward claims can be resolved within one to two weeks, while more complex cases may take longer.
Free claim review
What is included in Claim Logistics' free claim review service?
In this service, we evaluate all your documents, conduct a thorough history check, and appraise the true value of what your vehicle is owed. Once we’ve completed this process and confirmed that we can help you secure a better settlement, we’ll provide you with all the information and next steps regarding your claim. Even if you decide not to proceed with us, you’ll be equipped with the knowledge needed to avoid being undervalued by the insurance company.
How can I request a free claim review from Claim Logistics?
Requesting a free claim review is quick and easy. Just click the button below to be redirected to a page where you can fill out a form with your claim details. To speed up the process, we recommend having all necessary documents ready to attach, such as repair bills or photos of the vehicle.
If you prefer to speak directly with one of our specialists, click the link below to schedule a time that works best for you.
What information do I need to provide for the free claim review?
To ensure a seamless claims process, it’s important to have key documents ready. These include repair estimates and photos of the damage. Additional items like the police report, receipts for related expenses, your insurance policy information and a summary of the accident can also help streamline the process. If you’re unsure about anything, we’re here to guide you.
How long does it take to receive feedback after a free claim review?
You’ll receive feedback within 24 hours of submitting your documents. Our team works quickly to assess your claim and provide you with the information you need to move forward.
Insurance related
How does Claim Logistics assist with insurance claim reviews?
At Claim Logistics, we take a detailed approach to insurance claim reviews. Our team thoroughly examines your claim, including repair estimates, photos, and policy terms, to ensure everything aligns with what you’re entitled to.
We identify undervaluations or discrepancies, provide accurate appraisal reports, and negotiate directly with the insurance company to secure the compensation you deserve. Our goal is to ensure fairness and transparency throughout the process.
What is the difference between a diminished value claim and a total loss claim?
A diminished value claim seeks compensation for the loss in your vehicle’s market value after it has been in an accident and subsequently repaired. For example, if your vehicle was worth $45,000 before the accident and is now worth $35,000 after repairs, the diminished value is $10,000. This is the amount the insurance company is obligated to pay you.
A total loss claim, on the other hand, applies when the cost to repair your vehicle, combined with its salvage value, exceeds its actual cash value (ACV) before the accident.
There are two primary methods insurers use to determine a total loss:
- Total Loss Formula: Cost of Repair + Salvage Value > ACV
- Total Loss Threshold: This varies by state. For example, in Florida, the threshold is set at 80%, meaning if repair costs equal or exceed 80% of the car’s value, it is considered totaled.
Both claims are designed to provide fair compensation, but they address different circumstances depending on the extent of the damage.
Do I qualify?
Not all vehicles qualify for diminished value claims or total loss settlements, as certain circumstances may disqualify you. Here are the most common reasons you may not qualify:
Diminished Value Disqualifications:
- Low Market Value: Your vehicle’s value was insignificant before the accident (typically under $7,000).
- Minimal Damage: The accident caused only minor damage, usually under $500 in repair costs.
- High Mileage: The vehicle has excessive mileage, typically more than 30,000 miles per year.
- Older Vehicles: Vehicles over 10 years old often do not qualify.
- Branded Title: If the vehicle has a salvage or rebuilt title, it may not qualify.
- Previous Accidents: The car had multiple prior accidents with greater damage.
- Signed Release: You’ve already signed a release of liability form with the insurer.
- Statute of Limitations: The time allowed to file a claim has expired.
- Outside Georgia: Some states, unlike Georgia, have ruled against diminished value claims, limiting eligibility, allowing only third-pary claims.
Total Loss Considerations:
If your vehicle was declared a total loss, you cannot pursue a diminished value claim. Instead, the settlement will focus on the vehicle’s Actual Cash Value (ACV) prior to the accident, minus any applicable deductibles.
If you’re unsure whether you qualify, our team can review your case and provide clarity, ensuring you’re fully informed before proceeding.
How can Claim Logistics help if my insurance company denies my claim?
If your insurance company denies your claim, we have multiple strategies to help you fight for the compensation you deserve:
- Invoking the Appraisal Clause: Many insurance policies include an appraisal clause that allows disputes over claim value to be resolved. We can guide you through this process, helping you select an appraiser to work alongside the insurer’s appraiser. If they can’t reach an agreement, a neutral umpire will make the final decision, ensuring a fair resolution.
- Negotiation and Mediation: Our team specializes in negotiating directly with insurance companies to challenge claim denials. We also explore mediation options to resolve disputes without lengthy legal processes.
- Filing a Lawsuit (Rare): Filing a lawsuit is an extremely rare step, necessary in less than 10% of cases. It is usually considered only after all other settlement options have been exhausted or if the insurance company denies a valid claim outright. While we don’t provide legal services, our detailed appraisals and documentation serve as strong evidence to support your case.
With our expertise, Claim Logistics ensures you’re not left powerless when an insurer denies your claim. We provide the tools, resources, and guidance to help you fight back effectively and resolve your claim efficiently.
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